State Farm® Insurance Agent Ryan Young

"We were looking to lower our home insurance and were told we could get better rates to combine home, auto and an umbrella policy. We listened to what Nick had to say, and selected the coverages that worked for us. They took all our information, processed it over a couple days and we cancelled our old Travelers policy. It was a great experience at that point. He was sure to ask us to give him a 5 star review right then, so the agency looked good and we did, he helped us. I am taking all that back now with more experience with this agency. They then slipped into the conversation that to be eligible for the discount (we thought we already had) we had to have a tracker in our car with an app running to monitor our driving. Not transparent in the explanation at all. Then the following week we were told we had to complete a 6 hour defensive driving course to get the discount (we thought we already had) even though neither of us had ANY tickets or ANY accidents of any kind. Never once mentioned until that point. Then we were told we needed to have modifications to one car beyond what the dealership/car manufacturer said was needed for a recall in order to keep the policy we we approved for and signed up for 1 month ago. The dealership literally doesn't do what they were requiring, but were told other customers have had it done. We were sent a cancellation notice for one car and told "maybe you can have your old policy reinstated". Yes, we can. All of them. I am literally paying more money to be free of them and the constant going back on their word-Happliy. I don't trust a word they say. I would be very leery of what they tell you and what ends up actually being needed/required. It changed many times for us. When things these were brought up again and again I was just told "I'm sorry" with lots of talking around the issue and zero ownership of the situation they created by not being transparent. Very bad experience. WOULD NOT RECOMMEND."

"I want to send a big, thank you to Rebecca for her kind and patience service. I was switching from another provider to State Farm and Rebecca was very informative and patient with helping me to get through this process. Thanks again Rebecca, you're the best. Debbie Wareham"

"I’ve been a State Farm customer my entire adult life and that’s not by coincidence. One of their superstars is Rebecca Patterson at Ryan Young State Farm. Not only is she very professional, but very resourceful, personable, and will always meet your needs. Thanks for being awesome, Rebecca!!!"

"Rebecca is awesome! She took the time to explain everything in my policy in detail. She was patient and kind. She was also able to reduce my car insurance and homeowners insurance significantly. I highly recommend Statefarm and really appreciate the help I received from Rebecca. Hands-down the best experience l've ever had dealing with any type of insurance and Rebecca was so informative and patient. My wife and I will be working with Rebecca for all of our insurance needs moving forward."

"Nick Donald was very knowledgeable and professional. He was genuinely concerned with my insurance needs. He worked with me to make sure that I was totally satisfied with my auto and homeowners policies. No matter how many questions I asked he was always cheerful and kind with his response. I would recommend him to anyone seeking insurance."

"Nick has been of a great help to me. He always answers my questions professionally and satisfactorily. He has also informed me of other benefits that I can enjoy from State Farm Insurance such as Renter's insurance Policy, & Life Insurance Policy. He does excellent job. Thank you Nick. And keep up your good job!"

"I locked my keys in my car for the first time ever! I called Ruan Young State Farm and was lucky enough to get Miss Rebecca on the line. She was incredibly kind, patient, and so very helpful! She went out of her way to get me all the info I needed to see if I was covered, and to create a roadside assistance claim! She even followed up with me to see that it all went well! She made a stressful situation so much easier! Thanks Rebecca!"