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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Carla Adderley

September 13, 2023

5  out of  5 rating by Carla Adderley
"I don’t usually write a review, but I have to say Rebecca is one of the finest agent that I’ve encountered She went above and beyond to help me with my situation. I’m giving her a five star go Becky.💕💕"

Beth Siler

September 13, 2023

5  out of  5 rating by Beth Siler
"Ryan Young State Farm is the best. Their staff is so helpful and knowledgeable!! They are great to work with!! I highly recommend them!"

Kris Anderson

September 12, 2023

5  out of  5 rating by Kris Anderson
"Rebecca Patterson was awesome. She really went above and beyond in her customer service."

Nzube Ohalete

September 7, 2023

5  out of  5 rating by Nzube Ohalete
"Very smoothly and friendly experience with Ryan Young State Farm. They made it a very seamless process. I felt heard and I didn’t experience any stress whatsoever. I highly recommend Ryan Young State Farm."

Earline Black

August 30, 2023

5  out of  5 rating by Earline Black
"Ryan Young and his team are always helpful and dependable when I need assistance with my policy. It’s truly a peace of mind to have them on my side when I need them the most!"

Justin Pethick

August 30, 2023

5  out of  5 rating by Justin Pethick
"I had a great buying experience, very knowledgeable and responded to my high sense of urgency. I highly recommended if you are in need of insurance."

Shane Eubanks

August 22, 2023

5  out of  5 rating by Shane Eubanks
"Rebecca has been fantastic to work with. I truly appreciate the thorough explanations of various policies and helping my family get the best coverage for the lowest price!"

Andrea Jackman

August 17, 2023

1  out of  5 rating by Andrea Jackman
"We were looking to lower our home insurance and were told we could get better rates to combine home, auto and an umbrella policy. We listened to what Nick had to say, and selected the coverages that worked for us. They took all our information, processed it over a couple days and we cancelled our old Travelers policy. It was a great experience at that point. He was sure to ask us to give him a 5 star review right then, so the agency looked good and we did, he helped us. I am taking all that back now with more experience with this agency. They then slipped into the conversation that to be eligible for the discount (we thought we already had) we had to have a tracker in our car with an app running to monitor our driving. Not transparent in the explanation at all. Then the following week we were told we had to complete a 6 hour defensive driving course to get the discount (we thought we already had) even though neither of us had ANY tickets or ANY accidents of any kind. Never once mentioned until that point. Then we were told we needed to have modifications to one car beyond what the dealership/car manufacturer said was needed for a recall in order to keep the policy we we approved for and signed up for 1 month ago. The dealership literally doesn't do what they were requiring, but were told other customers have had it done. We were sent a cancellation notice for one car and told "maybe you can have your old policy reinstated". Yes, we can. All of them. I am literally paying more money to be free of them and the constant going back on their word-Happliy. I don't trust a word they say. I would be very leery of what they tell you and what ends up actually being needed/required. It changed many times for us. When things these were brought up again and again I was just told "I'm sorry" with lots of talking around the issue and zero ownership of the situation they created by not being transparent. Very bad experience. WOULD NOT RECOMMEND."

Michael Herb

August 17, 2023

5  out of  5 rating by Michael Herb
"Best insurance provider! Great customer service! Ryan Young and his associates bend over backwards to help you! I appreciate all you do for me and my wife thank you!"

Debi Wareham

August 16, 2023

5  out of  5 rating by Debi Wareham
"I want to send a big, thank you to Rebecca for her kind and patience service. I was switching from another provider to State Farm and Rebecca was very informative and patient with helping me to get through this process. Thanks again Rebecca, you're the best. Debbie Wareham"

Josh Gardere

August 14, 2023

5  out of  5 rating by Josh Gardere
"I’ve been a State Farm customer my entire adult life and that’s not by coincidence. One of their superstars is Rebecca Patterson at Ryan Young State Farm. Not only is she very professional, but very resourceful, personable, and will always meet your needs. Thanks for being awesome, Rebecca!!!"

Trey Pulley

August 9, 2023

5  out of  5 rating by Trey Pulley
"Rebecca is awesome! She took the time to explain everything in my policy in detail. She was patient and kind. She was also able to reduce my car insurance and homeowners insurance significantly. I highly recommend Statefarm and really appreciate the help I received from Rebecca. Hands-down the best experience l've ever had dealing with any type of insurance and Rebecca was so informative and patient. My wife and I will be working with Rebecca for all of our insurance needs moving forward."

brandon mcclure

August 7, 2023

5  out of  5 rating by brandon mcclure
"Always straight to the point very good to work with highly recommend"

Dr. Patrick Criss

August 3, 2023

5  out of  5 rating by Dr. Patrick Criss
"Ryan Young and his professional staff including, Nick and Joseph, have provided my family and I with superior service and advice on all of our insurance needs for a decade now! Looking forward to the next 10 years with Ryan Young State Farm Insurance."

Shawn Souvannaraj

August 2, 2023

5  out of  5 rating by Shawn Souvannaraj
"Nick is very helpful and he’s always looking out for you!"

Blaine Green

August 1, 2023

5  out of  5 rating by Blaine Green
"They have taken care of my insurance for years"

Shellie Blanchard

July 31, 2023

5  out of  5 rating by Shellie Blanchard
"Nick and Joseph are awesome! They are definitely helpful in giving you all of the maximum discounts. Use them for all of your insurance needs you will not be disappointed. They are pleasant nice and courteous. A1 customer service!!!"

Charleen Ferguson

July 31, 2023

5  out of  5 rating by Charleen Ferguson
"Nick Donald was very knowledgeable and professional. He was genuinely concerned with my insurance needs. He worked with me to make sure that I was totally satisfied with my auto and homeowners policies. No matter how many questions I asked he was always cheerful and kind with his response. I would recommend him to anyone seeking insurance."

Cece RZ

July 28, 2023

5  out of  5 rating by Cece RZ
"Very pleasant experience with Kevin. He was courteous and easy to talk to. It seems like he enjoyed his work and I felt like I was speaking to a friend."


July 27, 2023

5  out of  5 rating by dKhidd
"Ryan Young Agency is always a delightful service to use ! Excellent customer service"

Celia McCoy

July 27, 2023

5  out of  5 rating by Celia McCoy
"Justin was a great help and had excellent customer service. Thank you for making it a smooth transition"


July 25, 2023

4  out of  5 rating by DOROTHY OLUOCH
"Nick has been of a great help to me. He always answers my questions professionally and satisfactorily. He has also informed me of other benefits that I can enjoy from State Farm Insurance such as Renter's insurance Policy, & Life Insurance Policy. He does excellent job. Thank you Nick. And keep up your good job!"

J. Box

July 24, 2023

4  out of  5 rating by J. Box
"Kevin was great. Polite, Friendly, Willing and Professional. Resolved most of the issues I was having the same day. Felt like a positive experience for a change."

Roberto Escobar

July 21, 2023

5  out of  5 rating by Roberto Escobar
"Rebecca has been really helpful she is very dedicated and makes things easy. I have been with them for 7 years no complaints"

Tammy Humble

July 21, 2023

5  out of  5 rating by Tammy Humble
"I locked my keys in my car for the first time ever! I called Ruan Young State Farm and was lucky enough to get Miss Rebecca on the line. She was incredibly kind, patient, and so very helpful! She went out of her way to get me all the info I needed to see if I was covered, and to create a roadside assistance claim! She even followed up with me to see that it all went well! She made a stressful situation so much easier! Thanks Rebecca!"